Early Termination
Should a joint tenant wish to leave before the end of the fixed term and the landlord agrees to this then a suitable replacement tenant has to be found. An administration fee of £50 will be charged in advance for any variation to the existing agreement that this requires. Should the tenant(s) wish to terminate the tenancy earlier than the tenancy agreement permits and the landlord agrees to this they will be responsible for the repayment of the pro rata commission paid in advance by the landlord for the unexpired portion of the tenancy.

Rent
The first instalment of rent must be paid in cleared funds when you sign the tenancy agreement. Thereafter, rent is payable by standing order (unless agreed otherwise) to arrive on the due date as stated in the tenancy agreement.

Deposit
A deposit equivalent to five weeks’ rent must be paid in cleared funds when you sign the tenancy agreement and will be registered with a deposit protection scheme by the landlord or where applicable by Trio Estate Agents on the landlord’s behalf.

References
We will ask for references based on the details you have given us. It includes photo ID, eg a passport, and evidence of your right to remain in the UK to have the ‘Right to Rent’ in England.

Insurance
It is your responsibility to insure your belongings during the tenancy.

Utilities and Council Tax
You will be responsible to pay for any usage of electricity, gas, water and telephone and for council tax.

Data Protection
Trio Estate Agents are registered under the Data Protection Act.

Anti Money Laundering
Trio Estate Agents are registered under the Money Laundering Regulations (MLR).

Client Money Protection
Trio Estate Agents are a member of the Money Shield client money protection scheme.
The Money Shield Client Money Protection Scheme certificate can be viewed here
The Money Shield Scheme Rules are available here

The Property Ombudsman
Trio Estate Agents are a member of The Property Ombudsman (TPO) scheme. The Property Ombudsman (TPO) scheme provides consumers with a free, impartial and independent alternative dispute resolution service.

Complaints
If you have a complaint, please refer to the Trio Estate Agents’ In-house Complaints Procedure which can be viewed here.